AssistFlow / Multilingual chatbot
Multilingual chatbot
One assistant. Every language your customers speak.
Your site may be in one language; your customers are not. AssistFlow understands each visitor in their own language and answers in it, even when your pages are written in another.
Languages
English, Swahili, French, Arabic, Portuguese, Hausa, Yoruba, Igbo, Amharic, Zulu, Somali, Kinyarwanda and many more. It copes with typos, slang, Sheng and Pidgin.
Across languages
A question asked in Swahili finds the answer written in English on your site, and the reply comes back in Swahili. You do not have to translate your website first.
By voice, too
Visitors can talk instead of type. The assistant listens, answers out loud and listens again, hands-free.
Questions
Does my website need to be translated for the chatbot to answer in other languages?
No. The assistant finds answers across languages and replies in the visitor’s language.
Does it understand Sheng and Pidgin?
Yes, along with common typos and informal spelling.
Can I choose a default language?
Yes. Set the greeting and default language in the console; the assistant still answers each visitor in the language they use.
Related
Your assistant can be live today.
Free trial: one assistant, 300 conversations a month.