AssistFlow / Hotels and travel

Hotels and travel

An assistant that knows how travellers ask.

“Is breakfast included?” “How far is the airport?” “Do you have a room for four next weekend?” Travellers ask the same questions in a hundred ways. AssistFlow was built for travel first, and answers them from your own pages.

Built for travel

It understands dates, room types, group sizes and the way travellers phrase things, and answers from your rooms, rates and policies as written on your site.

Availability and bookings

Connect your booking system through a custom action, and the assistant can check real availability and take the visitor to book. Without one, it captures the enquiry with dates and contact details for your team.

Guests from everywhere

Guests are answered in their own language, by text or voice, at any hour, in any time zone.

Questions

Can the chatbot check room availability?

Yes, if you connect your booking system as a custom action. Otherwise it captures the enquiry for your team.

Does it work for tour operators and safari companies?

Yes. It answers from your itineraries, prices and policies, whatever kind of travel you sell.

Will it quote the wrong price?

Every price in a reply is checked against your own content, and any that is not there is removed.

Related

Your assistant can be live today.

Free trial: one assistant, 300 conversations a month.